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The Charlotte Observer

26- or 52-Week Sunday Print Subscription with Full Digital Subscription to "The Charlotte Observer" (Up to 69% Off)

The Fine Print

Questions and Answers 28 questions

Q:

Will this Sunday paper be delivered to the house Sunday morning? Or will it be mailed?

Linda H.  asked on  Feb 17, 2013

A:

The paper is delivered. Thanks for writing, Linda.

Phillip K.  from  Groupon  replied on  Feb 18, 2013

Q:

I currently live in an apartment, is possible for the newspaper to be left on the patio instead of the front door. And also, I will be moving in a month, would I be able to change to address? Thank you

Debbie g.  asked on  Feb 17, 2013

A:

Hi, Debbie. Please contact the Observer directly at (704) 358-5000 with any special delivery requests or address changes. Thank you for writing!

Phillip K.  from  Groupon  replied on  Feb 18, 2013

Q:

why doesnt the link work??? and no phone # to call

kristin l.  asked on  Feb 17, 2013

A:

Sorry for the trouble, Kristin. Please call us directly at 888-375-5777 and we'll be happy to take care of this over the phone. We are open from 9am - 5pm CST.

Phillip K.  from  Groupon  replied on  Feb 18, 2013

Q:

Can you purchase this as a gift for someone else?

Linda H.  asked on  Feb 17, 2013

A:

Yes, just make sure to enter the giftee's delivery information when completing your order. I hope this helps, Linda!

Phillip K.  from  Groupon  replied on  Feb 18, 2013

Q:

unable to place the order , "additional info" area I get 'value is not valid' error msg.. please fix..

M P.  asked on  Feb 17, 2013

A:

Sorry for the trouble. Please call us directly at 888-375-5777 and we'll be happy to take care of this over the phone. We are open from 9am - 5pm CST.

Phillip K.  from  Groupon  replied on  Feb 18, 2013

Q:

Having trouble getting the form to go through when I get to the phone number and email block. Any suggestions?i am on an IPad if that makes a difference. Thanks.

Dana W.  asked on  Feb 17, 2013

A:

Sorry for the trouble, Dana. Please call us directly at 888-375-5777 and we'll be happy to take care of this over the phone. We are open from 9am - 5pm CST.

Phillip K.  from  Groupon  replied on  Feb 18, 2013

Q:

I am waiting until Monday to purchase this deal as I have had problems and will need to call customer service on Monday. However, groupons says there is limited quantities. Will this offer will still be honored, if I call on Monday and the quantities are sold out?

Kathy R.  asked on  Feb 17, 2013

A:

Sorry for the trouble, Kathy. Please call us directly at 888-375-5777 and we'll be happy to take care of this over the phone. We are open from 9am - 5pm CST.

Phillip K.  from  Groupon  replied on  Feb 18, 2013

Q:

I get an invalid entry for phone number and email address and it appears this is a common problem but that assistance is only available by phone and only Monday-Friday. Since this offer will expire over the weekend, does that mean I am just out of luck?

Teresa S.  asked on  Feb 16, 2013

A:

Sorry for the trouble, Teresa. The deal is still on for a little longer, so please call us at 888-375-5777, 9am - 5pm and we can help you process this order over the phone. Please do this as soon as possible to make sure we can get your order placed in time. Thanks!

Phillip K.  from  Groupon  replied on  Feb 18, 2013

Q:

hi, this is a good deal, but im a little confused. will the sunday paper be delivered to my home? im not interested in the digital version. tks in advance tom c

tom m.  asked on  Feb 16, 2013

A:

Yes, the Sunday paper is delivered to your home. I hope this helps, Tom!

Phillip K.  from  Groupon  replied on  Feb 18, 2013

Q:

My husband has a subscription in his name, but I do not. Am I able to purchase a subscription with this or will they count it against me since we are getting delivery to our shared address already. I know it says, "new customer only" which I would techincally be!

Jennifer O.  asked on  Feb 16, 2013

A:

Hello, Jennifer. There is a limit of 1 per household, so you cannot purchase a subscription if your husband has one, unless you are purchasing it to have it delivered to a different address. I hope this helps!

Phillip K.  from  Groupon  replied on  Feb 18, 2013

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