The craftsmen at both Image Gallery Frame Shops pour more than 20 years of experience into each piece as they crown artwork, family photos, and precious mementos with traditional and eco-friendly mouldings. They combine these frames—many of which are harvested from managed and sustainable forests—with acid-free archival mats and conservation-quality glass to ensure memories withstand the test of time. Upon request, they can also use nonreflective museum glass to keep portraits from being startled by their own reflections.

In addition to custom framing, artisans stretch canvases, display three-dimensional objects in shadow boxes, and repair broken frames. When they aren't working in the shop, framers travel to customers' homes to assist with design needs and custom mirrors. For those with bare walls, an online gallery provides access to more than 3,300 images, which can be printed on paper or canvas and shipped for free to either shop for framing.