A Chat with iMPACT Business Coaching, Inc.
What services does your business offer and what makes your business stand out from the competition?
We take a top-down (owner’s vision) and bottom-up (employees’ ideas) approach to build strategies and action plans that fit together and are practical and engaged.
What was the inspiration to start or run this business?
We make work fun because engaged and directed employees are less frustrated. Focused companies connect better with the customer and need less direction from management. Happy, focused teams produce better performance. Stronger companies provide a stable, fulfilling life for the families involved.
What do you love most about your job?
Making a difference and a positive impact in people’s lives and companies. I especially enjoy seeing the smiles return and people re-engaging with each other and their team.
What is the best reaction you’ve ever gotten from a customer?
One particular client I’m thinking of, he brought us in to help get the company ready for sale. Frankly, he was just tired of fighting it. In short order, he was re-energized and put off his retirement and sale plans for another 5–10 years.