I arrived at 9am for a smog check which is first come first serve. They told me it would take about 45 minutes but when I came back they had not started it. The were very apologetic and kind and assured me it would be ready within 15 minutes. I went for a little walk and got a call 13 minutes later that it was done and ready for pick up. Great customer service is not always a given these days and I really appreciate that Integrity Automotive Service lived up to their name. Will definitely return for more service on my vehicle when needed.
Nate was super friendly and I had no issues using my Groupon for a smog on my camper van. They did however say they would call me when it was done and I never received that call, but thankfully I checked in. Also, they left the windows completely down and the van unlocked which is a little disconcerting considering it contained a lot of my personal stuff. Otherwise positive experience.
Excellent on all fronts!! My first time there today and I needed a smog check on a car that had been sitting with a dead battery for a couple months. The manager, Nathan, went ABOVE and BEYOND in assisting me BEFORE I came down for the smog check. He wanted to make sure that my car had enough time to fully recharge and reset before I came down and had an issue with taking the test. Nathan was exceptional and represented Integrity Automotive beautifully! Integrity is what I witnessed today, thank you!!
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About This Deal
Technicians check vehicle emissions to be sure they meet all laws and requirements.
Need To Know
Promotional value expires 120 days after purchase. Amount paid never expires.$10 certificate and transfer fee not included. Limit 1 per person, may buy 1 additional as gift(s). May be repurchased every 90 days. Limit 1 per visit. Valid only for option purchased. All goods or services must be used by the same person. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
About Integrity Automotive Service & Quick Lube
Cars rely on their owners to keep them regularly fed with quality fluids and to keep their parts working smoothly. That's why the seasoned technicians at Integrity Automotive—equipped with ASE certifications and 130 years combined experience—do brake fluid changes, transmission diagnostics, and everything in between. They work with all makes and models, specializing in lube and oil changes to help cars live long, full lives.