High-end laundromat business offers drop-off services such as washing, drying, and folding customers’ clothes
About This Deal
- Household or specialty items (bedding, bath mats, or any item requiring extra attention) may be additional charge
- Amenities: many machine sizes, custom scent menu, hypoallergenic soap
About A Chat with It's a Wash USA
What services does your business offer and what makes your business stand out from the competition? It's a Wash USA is New York's best-kept laundry secret. You can schedule a pickup and delivery 24 hours a day, 7 days a week on our app and website. We don't use bargain anything, and we are a true top-shelf executive service. We have custom made soaps and a custom scent menu. Ask us and we say yes.
What was the inspiration to start or run this business? We couldn't find a Laundromat or service that would take care of clothing as good as we would. Machines are dirty and set to use minimal water. Workers never truly separated white and colored garments. They would use a bargain soap and no booster or water softener. There was no technology either.
What do you love most about your job? Running this business is a labor of love. It's exciting talking people's laundry and doing a better job than they can on their own. It's great to send push notifications and updating orders, because who wants to wonder when their laundry is done? Helping people look and feel their best is our goal.
What is the best reaction you've ever gotten from a customer? We have a custom scent menu or unscented for those who prefer. One customer shared that many of her friends were complimenting her on the perfume she was wearing. She shared with them it was a scent we had used on her clothing and people just loved it. That's our difference. We don't just wash.