A Chat with ITS Service & Support
What services does your business offer and what makes your business stand out from the competition?
ITS Service & Support is independently owned and has a lower overhead than the big box stores.
What was the inspiration to start or run this business?
I have been fixing computers since Windows 98 was around. I finally obtained my A+ certification in 2009 and have been helping people ever since.
What do you love most about your job?
I love meeting new people and helping them with their computer related issues. I love leaving a job feeling that the customer is very happy with the work performed.
What is the best reaction you’ve ever gotten from a customer?
The best feedback is when they call again for repeat work or give out referrals. When I get more work as a result of a job that went real well, then I consider that a win.