A Chat with JC Cell Phone Repair
What services does your business offer and what makes your business stand out from the competition?
Not only does JC Cell Phone Repair offer skillful and accurate repair of numerous devices – we have mastered the art of professional, courteous customer service in a nicely appointed atmosphere – thus affording the customer the total positive experience.
What was the inspiration to start or run this business?
The partners understand that the most successful businesses serve as a solution to a problem. As 91% of the adult population have mobile phones – resulting in greater probability of malfunction, or damage to the devices. JC Cell Phone Repair serves as a solution to this problem.
What do you love most about your job?
The people! Meeting customers from all walks of life and hearing the interesting ways they damaged their devices. No two days are the same.
What is the best reaction you've ever gotten from a customer?
Several customers have commented that we are “repair doctors” – a compliment that we take to heart. Customers rely on their devices. The fact that we can serve to restore their devices back to good “health” is our #1 goal! The bonus is our ability to do that with excellence gives us an edge.