What services does your business offer and what makes your business stand out from the competition?
I understand what it is to be a local business owner and to balance my services with cost to my customers. My clients always come back as I'm trusted to get the job done correctly. Free pickup and delivery of equipment is just one perk that the competition doesn't provide.

What was the inspiration to start or run this business?
I have a very large family and a lot of friends, and whenever I was at a family get-together or party and someone was talking about computers or electronics and the problems they were having, I'd inevitably hear "Ask Joe" or "Joe can probably fix that," so here I am.

What do you love most about your job?
I love building and fixing things. I don't give up on a problem until I have a solution, and when I do I feel the greatest sense of accomplishment. I love seeing the smile on someone else's face when I've fixed their trouble. I love helping people. Getting paid to do it is just a bonus.

What is the best reaction you've ever gotten from a customer?
I want to thank you for the excellent job you did on my laptop! I appreciate you showing up when you said would, resolving my computers issues and being very reasonable with the cost. My life is very busy and people like you who do what they say they'll do definitely makes it easier for me. -Jay