Lumpy couches, broken ovens, outdated computers, piles of rubble, and stacks of "Dewey Defeats Truman" newspapers—the pros at Junk It RVA can quickly and safely remove such detritus from homes, offices, and construction sites. In fact, it was in construction sites where Junk It RVA found its start. Company president Chris Masterson combined his experience working with heavy machinery with his frustrations when other junk-removal companies let him down. Using his own complaints about those companies as a foundation on how not to run his business, Chris operates Junk It RVA with special attention on customer satisfaction. For starters, he stays local so service is fast. He also prices removal by the load—which includes breaking up the item, dumping fees, travel time, and site cleanup—so customers know exactly what they'll pay ahead of time.