Buyer beware of this offer! As noted in the fine print, this service includes LIFETIME warranty, but that will cost you extra. I purchased and used my Groupon for this on Monday, November 19. As Miguel read and provided me the suggested work on my vehicle (which included several items that really didn't need to be addressed), I came to find out that the LIFETIME warranty would not apply. Because I did not get the extra items he suggested, it would therefore void the LIFETIME warranty. I figured that for $89 at least I would get the brake pads and my rotors turned. Also, after I declined all of the extras, he was quick to say that I didn't need to have my rotors turned despite me having the new pads installed. I told him that I paid for it and therefore I wanted the rotors turned....he tried to talk me out of it "blah, blah, blah", and I pressed him to have them turned. So....BUYER BEWARE!
Andrew P. asked on Nov 22, 2012
Just Brakes strives for 100% customer satisfaction and appreciate any feedback that will help us achieve that goal. This Groupon imcludes a lifetime warranty and a complete vehicle inspection. Following the inspection, we will inform you of any recommended repairs before they become a safety issue, in accordance to MAP guidelines. The decision to authorize additional repairs is always our customers'. We're sorry to hear that you were not satisfied and encourage you to contact our corporate office at 1(800) 445-7105. We will investigate your concerns and work with you to make it right. Thank you for your feedback.
Sarah H. from Merchant replied on Nov 22, 2012