Purchased 3 sessions of Votiva. Verified with the office when making the first appt and verified with the Physician Assistant the Groupon was for 3 sessions, all confirmed it was for 3 sessions. All 3 sessions completed. Nobody in the office advise I owe money or had an outstanding balance. A month after I received a bill from debt collector for 600. Left vms that have went unanswered.
As you can see from my first review, I was more than satisfied after my 3 visits at Dr. Kellum’s office. I received a letter from a collection agency last month charging me $600 for my 3 visits. Mind you, I never received a bill, just a notice from a collection agency. I called Dr. Kellum’s office and I was told to ignore it. I was told it was a mistake. I informed the female that I spoke with that I was concerned because the letter was from a collection agency. She told me that their billing department and that agency were one.
It sounded weird, but I believed her. I threw the notice away. Today I was alerted that it’s now on my credit report. It’s showing up on my credit report as a negative inquiry. It shows that I am delinquent $600. I am in disbelief. This isn’t supposed to happen with a Groupon. While trying to resolve the issue, the “billing department/ collection agency” at Dr. Kellum’s office won’t even speak to me. They have the receptionist relaying the message. I asked to speak to Dr. Kellum’s office manager because at this point no one there holds any credibility in my book. And of course, she also wasn’t available. I don’t know what’s going on in that office, but the fact that a Groupon is getting reported to a collection agency is ridiculous. So beware…. you’ll have to pay $600 on top of this Groupon or it will show up on your credit report. There’s some fine print for everyone. Sounds like fraudulent billing to me.
I was seen by Krista for fractora. They put numbing cream on my face but it was so painful she suggested injecting lidocaine (i think). She injected it but there was still extreme pain. Immediately after there was a lump on my chin (not sure from what), still it remains after over 24 hrs and my face still feels tingly, numb. My eyes are swollen. They won’t call me back to talk about it.
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About This Deal
During the treatment radio frequency is used to tighten the pelvic muscles to help remedy issues such as loss of sensitivity
Promotional value expires 120 days after purchase. Amount paid never expires.New customers only. Appointment required, 48 hour advance notice required. Must sign waiver. Consultation required before service. If you are ineligible, a refund will be provided. Certain customers may not be appropriate candidates for this procedure. To learn more about the risks associated with this procedure, please review the following FDA statement. Limit 1 per person(s), may buy 1 additional as gift(s). Valid only for option purchased. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
About Kellum OBGYN of San Antonio
At Kellum OBGYN San Antonio we are dedicated to providing quality obstetrical and gynecological care. Our providers are board certified and offer specialized medical care, education, and preventive services while understanding the individual needs of the patient. We offer a full complement of services to include: Obstetrics & Gynecology Hormone Replacement Therapy (BIOTE) Weight Loss Programs Cosmetic Aesthetic Injections VOTIVA FRACTORA Restylane Dysport B-12 Injections Weight Loss Injections Urinary Incontinence Stretch Mark & Acne Scar Treatment Vaginal Rejuvenation