A Chat with Kool Hair
What services does your business offer and what makes your business stand out from the competition?
Kool Hair is not a franchise, but a neighborhood salon that deeply cares about great services at a very reasonable price. There is ample parking and it is easy to get to. All hair stylists have over 15 years of experience, and we take our time to listen to clients and provide excellent services and care.
What was the inspiration to start or run this business?
Hair services should not be a mass-production model, which many franchises have. Your hairstyle is yours and yours only, and the stylists listen and use their technical skills to meet the clients’ needs without the pressure of the 15-minute time limit that franchises set for the stylists.
What do you love most about your job?
Seeing the client’s face light up and having them tell us that we made their look so much better. Also, we love to build relationships with clients.
What is the best reaction you’ve ever gotten from a customer?
“You really have changed how I feel about myself. Now I feel so much more confident. Thank you for taking time to work on my hair.“