Hello, Thank you for your inquiry. Yes we are a complete hand wash, and here how our system works. The car is driven into the loading area of the tunnel where it is prepped and wheels are cleaned. Then it is sent through the tunnel to be washed with the latest environmentally friendly cleaning and conditioning products that are sprayed on. The attendants inside the tunnel wash the car with Lambs wool mitts and then the vehicle is air dryed at the end of the process. From there it is taken outside to be towel dried and finished off. If a vehicle does not "fit" through our tunnel then it will have to go to the outside for a custom off line wash which is a higher price depending on the size of the vehicle. Please let us know if you have any other questions. Thank you.
Apr 10, 2013