A Chat with Lubinskis AC & Refrigeration
What services does your business offer and what makes your business stand out from the competition?
Lubinskis is family owned and operated with one thing in mind: to care for our customers the only way we know how, with fair pricing and on-time scheduled technicians. With stocked trucks and properly trained technicians. A great team from the service manager to the technicians and the installers.
What was the inspiration to start or run this business?
We had been working for other companies for several years and finally wanted to help customers the way we envisioned them to be taken care of. Being the one to help a customer the way they where asking to be taken care of, like a customer, not just an address or a pay check. This is why we started.
What do you love most about your job?
Caring for the customer’s every need as if they were our family, from a long-lost cousin to your favorite grandmother. Letting the customer feel at ease about having a company repair their system and not have a bad feeling after we leave that they where in need of the parts that had to be replaced!
What is the best reaction you’ve ever gotten from a customer?
“I reached out via social media asking for referrals for an AC company. I placed a call to Lubinskis and they were out the same morning. Rusty came out and was very polite. He quickly found the problem. I was given a fair and reasonable quote. The BEST part was that my house was cool the same day—great job.”