A Chat with MacDowell Roofing
What services does your business offer and what makes your business stand out from the competition?
With so many shady contractors in the business, how do you know you can trust us? We take digital pictures during and after each job as proof to the homeowner that we did what we promised and we offer a warranty not just for 1-year, but the lifespan of your roof.
What was the inspiration to start or run this business?
Working with my hands has always been in my heart. This business is so easy to run because we are one of very few companies out there that have personal relationships with our customers. Our main goal is to make the customer happy. Without doing that, no one deserves a paycheck.
What do you love most about your job?
Meeting new people every single day. The best part has to be going to a homeowner’s house and talking more about life than the actual roof. Developing personal relationships with customers is great!
What is the best reaction you’ve ever gotten from a customer?
Most of our customers are repeat customers and until now, we have only been working via word-of-mouth. This year, we are looking to expand. Time and time again we hear, “You have just earned a lifetime customer.” Music to our ears.