If I buy this groupon but am unable to use if on my trip to Hawaii (due to cancellation of the sail) am I out of luck? I read several reviews that said they cancel tours if there are not enough people on the boat.
sharon asked on May 9, 2012
We do have a minimum passenger count of 20 passengers. If we do not reach the minimum, we will cxl the cruise. The cancellations are done by Makani at least a day in advance so you still have time to plan for rescheduling. If at that time you cannot do the sail you purchased, you may upgrade for an additional amount to a sail that you are able to do (i.e. If you have an Afternoon voucher, you may pay an additional $20 to the Sunset Sail or $30 to the Friday Fireworks Cruise).
Rez M. from Merchant replied on May 10, 2012