A Chat with MARKY MARK’S HEATING COOLING PLUMBING
What services does your business offer and what makes your business stand out from the competition?
Marky Mark’s Heating and Cooling is a family-owned and local business that has been serving the Denver Metro area since 2008. We are also a flat-rate company that will not charge crazy fees and labor charges like the rest of the bigger companies.
What was the inspiration to start or run this business?
I’ve been doing HVAC [repairs] for over 14 years now and have spent a lot of time in the field and in classes. I put myself through school to get my master’s [degree]. Then, shortly after, started the business.
What do you love most about your job?
What I love the most about my job is helping people in need. Things are hard these days and money is tight for most people. So, when a customer’s furnace goes out in the middle of the night and it’s cold and I can fix the furnace at a low cost, it makes my job well worth it.
What is the best reaction you’ve ever gotten from a customer?
That they would never call anyone else ever again and that they were going to tell everyone about our company. We call them a happy customer for life.