The service representative, Corey, was very courteous, timely and professional. He explained and showed us by a picture why we had a serious problem with our current duct work. He fully explained everything and gave us three options for correcting the problem.
I would highly recommend Master Duct Cleaners to everyone.
The technician was very professional and informative. He gave me the benefit of his knowledge and went the extra mile to go under my house to make sure the vent had been installed correctly and with the correct materials because I had it replaced when I bought my house. I was very pleased.
People are correct- the Groupon doesn’t cover any exterior vent cleaning, but we expected this, so it was fine. The vent tubing below our house had been crushed and Corey explained what was needed and why, gave us the new estimate, and went and got the needed parts and completed the job. Super professional, super clean, showed us pics of everything before/after, and I couldn’t recommend him more!
Note that the Groupon only covers cleaning of the inside of the dryer, from the front, which I didn't think it would need, but it did. Cleaning the ductwork outside of the dryer was separate, and cost over $130, but photos showed us how necessary it was. Thorough job, very nice serviceman, just a lot more money for everything that we had expected. Glad we did it, though. ;-)
The technician was very professional, he did his job quickly, took pictures of the areas before and after, showing me the results. He suggested I get this done every three years.
Should have brought them in years ago!
The technician was very professional and cleaned up afterwards.