A Chat with Montana’s Shoe Repair
What services does your business offer and what makes your business stand out from the competition?
Montana’s Shoe Repair is a company that shows innovation in the shoe-repair industry and has adapted its services to modern times so that customers are pleased. We offer a variety of services that cover a wide range of needs, creating a one-stop-shop atmosphere to suit a variety of customers.
What was the inspiration to start or run this business?
Our inspiration is based on keeping a dying trade alive and achieving customer satisfaction. A cobbler’s profession is indeed quickly slipping away. In this day and age, industries are now making thousands of shoes each day, pushing the strenuous craft of repairing one shoe at a time by hand out of the door.
What do you love most about your job?
We love that we have our customers’ trust and loyalty see them come back again when they find a new project for us to help them out with. We find it very pleasing to hear this from any customer: “I was referred by this person.” This tells us that our name is out there by word-of-mouth.
What is the best reaction you’ve ever gotten from a customer?
“My shoes always look like new after Montana’s repairs them.”