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Mr. Detail Auto Salon - Multiple Locations

$170 for a Complete Detail Package at Mr. Detail Auto Salon (Up to $380 Value)

The Fine Print

  • Expires Mar 1st, 2012.
  • Limit 1 per person, may buy 2 additional as gifts. Limit 1 per visit. Valid in-garage only. Valid only for 2-door and 4-door cars and wagons. Extra $20 fee for crossovers, vans, trucks, oversized vehicles, and SUVs. Additional fee for pet hair and kid grime.
  • See the rules that apply to all deals.

Questions and Answers 13 questions

Q:

I have some tar on my car- so this will remove it? I have an SUV

Gail B.  asked on  Oct 28, 2011

A:

On the exterior portion of the detail, washing and a clay bar treatment is included. This process will remove most bug and tar scenarios. However, there are some cases where this type of work will need extra attention which may lead to a severity fee. I hope this answers your question.

Mike R.  from  Merchant  replied on  Oct 28, 2011

Q:

I have a 2004 Dodge Ram 2500 4 door diesel truck. It is dirty but no special kid issues. It has rubber floor mats instead of carpets and extra ruber mats on floor. Bed has canopy over it and is sprayed on bottom below canpopy with black scratchy surface. What is full price and when can you do it at Columbia Center garage? Thanks, BWH

Bruce W.  asked on  Oct 26, 2011

A:

For Oversized Vehicles, the job will need to be done at my Westin Hotel location due to height restrictions at the Columbia Center wash bay. Trucks, Vans, SUVs, Crossovers and over-sized vehicles will result to a size surcharge fee of $20. As for lifted trucks, there may be a slight chance your vehicle will not fit in any of our downtown locations. Please call us for further questions regarding this matter. Thank you.

Mike R.  from  Merchant  replied on  Oct 27, 2011

Q:

Is spilled milk on the carpet considered "kid grime" and will it be an extra fee?

kathleen h.  asked on  Oct 26, 2011

A:

Good afternoon Kathleen, Yes, spilled milk on carpet is considered "kid grime" and may result to extra fees depending on how bad the spill is. This particular area will need to be fully inspected before a quote for severity is given. I hope this answers your question.

Mike R.  from  Merchant  replied on  Oct 26, 2011

Q:

According to the web page used to sign up for the deal it shows that the expiration date is 1/2011. What's the real expiration date?

Mike D.  asked on  Oct 26, 2011

A:

Good afternoon Mike, Expires March 1, 2012.

Mike R.  from  Merchant  replied on  Oct 26, 2011

Q:

When you drop your car off the same day as the service what time do you recommend the car be there? The mobile service can this be accomplished though I don't have a garage or covered parking? Once you buy the complete package how is the appointment scheduled?

Machelle K.  asked on  Oct 26, 2011

A:

Good morning Machelle, We will need the vehicle for majority of the day, we recommend bringing the vehicle in between 8am-10am. Today's Groupon feature is good for garage service only, meaning mobile detailing is not an option and you will need to bring the vehicle in to one of our two downtown locations, Columbia Center garage or The Westin Hotel Seattle.

Mike R.  from  Merchant  replied on  Oct 26, 2011

Q:

May I substitute the leather cleaning service for the UV treatment? The two services cost almost the same when I compare them as individual services. (If there is a difference, I'd certainly pay it.)

Darcey B.  asked on  Oct 26, 2011

A:

Good morning Darcey, There will be no need to substitute because the leather treatment is included in the Complete Package.

Mike R.  from  Merchant  replied on  Oct 26, 2011

Q:

Hello - wondering if you use any chemicals in your process?

Caroline B.  asked on  Oct 26, 2011

A:

On the Interior we Steam clean and not shampoo. it is much more effective than shampooing; stains are removed and the surfaces are cleaned via heat transfer from the vapor steamer. When our clients are sensitive to smells or chemicals the details can be performed with no chemicals. I hope this answers your question.

Mike R.  from  Merchant  replied on  Oct 26, 2011

Q:

What is the "additional fee for severity" of "kid grime?" When you say $20 additional fee for a "van" - do you mean a mini-van?

Nora P.  asked on  Oct 26, 2011

A:

Good morning Nora, Severity fee's vary depending on the extra time it will take to get the job done and/or meet the clients expectations. All vehicles are different and is tough to give a quote without inspecting the vehicle in person. The severity fee can be small as $15 to $60 or even more and the size surcharge does include mini-van's.

Mike R.  from  Merchant  replied on  Oct 26, 2011

Q:

Are you located in a garage in downtown Seattle? If so, will I need to pay for parking in that garage as well during the time of service?

Anthony  asked on  Oct 26, 2011

A:

Good morning Anthony, Mr. Detail is located at The Columbia Center garage and The Westin Hotel, both in downtown Seattle. All services include FREE parking.

Mike R.  from  Merchant  replied on  Oct 26, 2011

Q:

How exactly is this 55% off when the price for this service on your website is only $260 for a 4-door car? Sounds closer to 35% off...

Tom H.  asked on  Oct 26, 2011

A:

Good morning Tony, Today's feature includes 3 services, the Complete Detail Package, UV sanitizing and Ozone treatment. Here are the details in the Complete Package: - Hand Wash & Dry - Clay Bar - Bug & Tar Removal - Renew Exterior Trim - Dress Tires - 1 Stage Polish - Wash Wheels - Wax by Hand - Clean & Treat Wheel Wells - Clean Door Jambs - Vacuum Interior - Clean Windows In-Out - Steam Clean Nooks & Crannies - Clean Dash, Door Panels & Center Console - Steam Clean Carpet & Floor Mats - Clean & Condition Leather - Pressure Clean Rubber Mats - Protect Interior - Steam Clean Cloth Seats - Spot Clean Headliner - Clean Door Jambs

Mike R.  from  Merchant  replied on  Oct 26, 2011

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