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MyCustomCase.com

$20 for $45 Worth of Custom Cases for the iPhone, iPad, iPod or Samsung Galaxy from MyCustomCase.com

The Fine Print

  • Expires Jan 14th, 2014.
  • Limit 1 per person, may buy 1 additional as a gift. Limit 1 per order. Online only. Extra fee for shipping. Most orders are delivered within 2 1/2 weeks from the purchase date. 30-day return policy. Must use promotional value in 1 visit.

Questions and Answers 24 questions

Q:

My husband is a huge Manchester United fan can you make a phone case with their logo on it?

shannon m.  asked on  Dec 19, 2013

A:

Sorry, they cannot use copyrighted material.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

do i have to use the entire 45$ with one purchase or can i use a portion on a checkout and go back and use the rest at another time?

mary  asked on  Dec 18, 2013

A:

You must use the promotional value in 1 visit.

tony R.  from  Groupon  replied on  Dec 18, 2013

Q:

I was a bit disappointed that the total for my case came to $35, meaning I wasted $10 of this groupon's worth, but assumed we could put the remaining balance towards shipping…WRONG! I was charged $9.50 for shipping and tax, even though I still had $10 worth of credit to use from the groupon. I feel this $45 groupon should cover the total purchase including shipping and tax. This kind of left a bad taste in my mouth for mycustomcase.com as I feel I was ripped off. I think you owe me a refund of $10, or should credit my $9.50 on my order.

Alice F.  asked on  Dec 16, 2013

A:

Sorry for the trouble. According to the fine print of this offer, there is an "extra fee for shipping." If you need further assistance, please email us at support@groupon.com or call us at (888) 664-4482. We’ll be happy to help!

tony R.  from  Groupon  replied on  Dec 17, 2013

Q:

I would like to purchase this a christmas gift for someone. I see the expiration date is 1/14/13, does that mean they have to use the voucher before than? Or is it just that this deal ends on groupon on 1/14/13?

Kari A.  asked on  Dec 12, 2013

A:

The gift recipient would have until Jan 14, 2014 to redeem their Groupon.

tony R.  from  Groupon  replied on  Dec 12, 2013

Q:

is there a case to fit the ipad aire...thinner that regular ipad? Thanks

Patricia j.  asked on  Dec 9, 2013

A:

Unfortunately, not at this time.

tony R.  from  Groupon  replied on  Dec 10, 2013

Q:

I would like to buy two (2) groupons and give them as separate Christmas gifts (to sisters) - if I select qty 2 as a gift can they place their orders seperately?

Perri M.  asked on  Dec 9, 2013

A:

Yes, there would be separate vouchers, but depending on how you want to give the gift (in person or email), it may be easier to buy the Groupons in separate transactions.

tony R.  from  Groupon  replied on  Dec 10, 2013

Q:

i have a samsung galaxy note 3. will this fit my phone?

Cindy A.  asked on  Dec 6, 2013

A:

Unfortunately, they do not currently make cases for this particular model.

tony R.  from  Groupon  replied on  Dec 6, 2013

Q:

My daughter ordered her case before signing in and getting the Groupon first. Is there any way to stop the order have her resubmit her order after getting the groupon?

Charlene C.  asked on  Dec 4, 2013

A:

You can find your Groupon by signing into your Groupon account at www.groupon.com/mygroupons and clicking "View Voucher" next to the Groupon in your account. Once you open your Groupon, you'll see the instructions for redeeming it listed under "How to Use This." If she has made her order without the Groupon redemption code, she will have to reach out to the company directly to resolve this. Sorry for the trouble.

tony R.  from  Groupon  replied on  Dec 4, 2013

Q:

I have a tempered glass screen protector on my iphone5, will the extra durable case fit since I noticed it wraps around the edges of the front?

Chieng V.  asked on  Nov 24, 2013

A:

Yes, it should fit. Their cases do not offer protection for the screen.

tony R.  from  Groupon  replied on  Nov 27, 2013

Q:

I've purchased two but the web sight says i have to pay separately for each of them. so that being said i have to pay shipping for each item…. and its $6 for each… can i combine my shipment and still use two coupons(groupons) together?

daria w.  asked on  Nov 24, 2013

A:

Sorry, there is a limit of one Groupon per order.

tony R.  from  Groupon  replied on  Nov 26, 2013

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