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Name A Star Live

Name A Star Package with Option for Software Add-On from Name A Star Live (Up to 64% Off)

The Fine Print

  • Expires May 29th, 2013.
  • Limit 1 per visit. Valid only for option purchased. Online only.
  • See the rules that apply to all deals.

Questions and Answers 12 questions

Q:

I purchased the 14$ package instand gift set plus. Once I go on the website to name my star, they ask my for a code or to pay 29$. I did not receive a code. Does that mean I have to pay another 29$ in addition of the 14$ that I already paid for? I don't understand what I am supposed to do. Please help.

Jacynthe  asked on  Feb 15, 2013

A:

Jacynthe, you do not need to pay anything else. The code you need in order to complete the star registration is located in your account with Groupon, it is printed onto your voucher. It is a 10 digits alphanumeric code.

Name A Star Live n.  from  Merchant  replied on  Feb 15, 2013

Q:

I want to purchase the $29 deal but the price comes up as $79, the full price not the deal price. I don't see a coupon number. Where would I find the coupon number.? Thanks for mary

Mary K.  asked on  Feb 14, 2013

A:

Mary, after you purchase a Groupon voucher for the product you want you will receive a code that you can use to register the new star name. Instructions and the code are printed onto your Groupon voucher and available in your account with Groupon.

Name A Star Live n.  from  Merchant  replied on  Feb 14, 2013

Q:

is it possible to buy a number of stars as close as possible to each other for family members; ie 5 or 6 ? thanks...

erin r.  asked on  Feb 13, 2013

A:

Yes, it is possible. All you need to do is select the same constellation for all of them. If you name the stars sequentially chances are that they will be placed very close to each other.

Name A Star Live n.  from  Merchant  replied on  Feb 13, 2013

Q:

I received the confirmation with the redemption code but i don't know where to go next? Can you give me a step by step?

Vanessa H.  asked on  Feb 12, 2013

A:

Vanessa, all you need to do is follow the instructions included with your Groupon. There you will find a link that takes you to the Name A Star Live product for which you purchased the Groupon. On that page you will be asked to enter the star name and other optional registration information. Follow the steps through the registration process and at the end of the transaction you will be able to download the star registration custom documents.

Name A Star Live n.  from  Merchant  replied on  Feb 13, 2013

Q:

What's the advantage of buying the $29 package over the $14 one? Also, is a real star actually and officially named after the recipient?

Aruna A.  asked on  Feb 8, 2013

A:

The difference between the two gift sets is that the more expensive one includes an Astrophoto --a picture of the constellation that details the area where the star is located-- and a Virtual Planetarium Software DVD, including information about astronomy, space, space expiration, images. Naming a star is a symbolic gesture practiced for centuries, when ancient civilizations would name stars to commemorate events or personalities. You can name a star for a birthday, declare your love for somebody on Valentine's Day, graduation or a wedding. There is no official organization, internationally recognized to be the sole repository of all stars in the Universe and their names. No such thing. For more information about naming a star please visit the FAQ section of our website: http://www.nameastarlive.com/faq.asp

Name A Star Live n.  from  Merchant  replied on  Feb 12, 2013

Q:

Are other people recieving the same star to name that I will be getting?

Samantha B.  asked on  Feb 8, 2013

A:

No, we do not share our stars with anyone else and we associate only one name next to each star. Naming a star has been for centuries and across cultures a symbolic gesture, a way to express our feelings for somebody, commemorate an event, celebrate special moments in life (weddings, birthdays, graduations). It is a common occurrence that a particular star is being named differently by different civilizations. Currently, the same star can be listed in different astronomical catalogs, each time with a different number. Different name-a-star companies can name the same star differently. Again, naming a star is a symbolic gesture but only Name A Star Live makes it 'real' when we include your participation in a real space mission, astronomy software to entertain and educate about space and space exploration, informative articles about space and astronomy in our newsletters. Additional information about how stars are named can be found in our Name A Star Live blog and FAQ section.

Name A Star Live n.  from  Merchant  replied on  Feb 12, 2013

Q:

I bought the $29 groupon for this deal, but what do I do next?

Jamie L.  asked on  Feb 10, 2013

A:

You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it. If you need additional assistance, please contact us at support@groupon.com.

Christina B.  from  Groupon  replied on  Feb 11, 2013

Q:

I bought the package with the software add on and the sale went fine. I recieved the picture of the star, the certificate, the coordinates and the e-book, but for some reason I don't have access to, nor can I find the software that is supposed to come with it. How can I get the software that I paid for?

Fabiana D.  asked on  Jan 26, 2013

A:

Dear Fabiana, the software is available for download in the My Account section of our website. Instructions are included in the cover letter addressing the gift recipient.

Name A Star Live n.  from  Merchant  replied on  Jan 26, 2013

Q:

i don't quite understand what this is.

Angela  asked on  Jan 24, 2013

A:

Dear Angela, when you purchase a Groupon for Name A Star Live you actually get the chance to name a star for yourself or somebody else. This is a symbolic gesture practiced for centuries, when ancient civilizations would name stars to commemorate events or personalities. You can name a star for a birthday, declare your love for somebody on Valentine's Day, graduation or a wedding. Any reason is a good reason to name a star. Once you purchase your Groupon you will be directed to a special area of the Name A Star Live website where you will enter the new star name and other custom registration information. In the end, we will provide you with a set of star registration documents that you can download, print and have ready for gift giving. All documents are digital, nothing is mailed via carrier. For more information about naming a star please visit the FAQ section of our website: http://www.nameastarlive.com/faq.asp

Name A Star Live n.  from  Merchant  replied on  Jan 24, 2013

Q:

I tried to use the voucher but this is the error its giving me on the website We're sorry, the promotion code you entered is not valid. Please enter a valid promotion code, and try again. ... when does this voucher become useable would like to get this star registered by valentines day

Julietta S.  asked on  Jan 24, 2013

A:

Dear Julieta, we apologize for the inconvenience. Please contact us and provide the code so we can verify it. Submit your contact form here: http://www.nameastarlive.com/contact.asp

Name A Star Live n.  from  Merchant  replied on  Jan 24, 2013

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