Like most secret agents, the owner of Neo Nails Salon & Spa goes by two names: Thuy Tran and Diane. She treats her clients' cuticles and nails with delicate care as she performs luxurious spa manicures and pedicures with traditional and long-lasting shellac polishes. The aestheticians on staff also perform body waxing treatments that leave skin smoother than a peeled grape wearing silk pajamas. Throughout their interactions with guests, whether during massages or aromatherapy treatments, the staffers keep up a friendly demeanor.