A Chat with Nextgen Tech
What services does your business offer and what makes your business stand out from the competition?
We have a desire to provide the highest quality service. We spend more time than other business training our technicians. We offer some of the highest quality parts available and our techs never stop learning new diagnostic and repair techniques to improve our services.
What was the inspiration to start or run this business?
We were inspired to start business because we wanted to help people. We realized that a lot of people are not properly informed about their devices and we wanted to help people get their device working and how to use them.
What do you love most about your job?
We love helping people with the technology that we are passionate about. All of our techs build computers and repair electronics as hobbies. So having a job that directly reflects our passion is truly amazing.
What is the best reaction you've ever gotten from a customer?
We had a customer that broke her phone to the point where it didn't function anymore. She had photos of her mother that passed. We fixed the phone and recovered the photos. She grabbed me and gave me a big hug and started tearing up. I will never forgot that experience