A Chat with NorthMac Services
What services does your business offer and what makes your business stand out from the competition?
We commonly perform battery and hard drive upgrades, OS and application installations, and offer monitoring services to ensure that your computers always stay up to date and performing at their best. We are one of the few shops in the area specialing in Apple products -- iPhone and iPad included.
What was the inspiration to start or run this business?
I have always loved Apple products. As they become more common, the need increases for tech shops that focus all of their energy into the Apple ecosystem. I love to help people, and I want to make life and technology a seamless experience for individuals and small businesses that use Apple products.
What do you love most about your job?
Helping people, and working closely with technology that I love. My customers range from small businesses to elderly customers who need a hands on "fixer of problems". No matter your situation, give us a call! If we can't help you, we will find someone who can!
What is the best reaction you've ever gotten from a customer?
I recently helped an elderly woman whose computer had been royally messed up by another computer consultant. She thought no one could help her. I sat down with her, listened to her needs, and was able to remedy her situation. She was thrilled when I left, and has called me three times since!