A Chat with NY WATER HEATER INC
What services does your business offer and what makes your business stand out from the competition?
NY Water Heater Incorporated is a 24-hour emergency service company. Fully stocked trucks and technicians who pay attention to detail are just two ways that we save you time and money on repairs. All technicians are manufacturer-trained and -certified on most plumbing and heating appliances.
What was the inspiration to start or run this business?
The inspiration to start my business was to provide a higher quality of technician to the public. Most people are more impressed with a uniform and fancy trucks, but the technicians aren’t what they appear. NY Water Heater is your reliable, competent, and proficient plumbing company.
What do you love most about your job?
I love my customers, and they love me! Plumbing is a family business, and seeing my customers and their extended families over the years grow to the point of owning their own homes is a privilege. The only way to do great work is to love what you do.
What is the best reaction you’ve ever gotten from a customer?
I do a lot of tech support for other plumbing companies, and having them reach out often for help is, for me, the best feedback. It means that at 47 years of age I have a higher level of knowledge than most. We truly are here for the better.