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Oakland Zoo - Oakland Zoo

$59 for a One-Year Family Membership to the Oakland Zoo ($120 Value)

The Fine Print

Questions and Answers 36 questions

Q:

if I prchase this offer, can my 16 year old son use the pass to enter the zoo without me as he drives and may want to visit the zoo during school breaks

carolyn s.  asked on  Dec 27, 2012

A:

Our named adults must be age 18 or older - your son, even though he drives - must vist with one of the two named adults.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

Hi, is this $59 amount tax deductible? Thanks.

Yukai S.  asked on  Dec 27, 2012

A:

No it is not. The value of the passes (guest and ride) negate any charitable gift.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

Can my husband (who has never been a zoo member) purchase this deal and name me as the second adult (i was a member before)?

Helen N.  asked on  Dec 27, 2012

A:

No, you would be ineligible as this offer is for new members only.

Sammy T.  from  Groupon  replied on  Dec 27, 2012

Q:

Does this membership also include admission to the Lindsay Wildlife Museum?

Rachel E.  asked on  Dec 27, 2012

A:

Our members currently receive a 50% discount on admission at Lindsay Wildlife Museum. Please note that our reciprocity list is constantly changed and updated throughout the year without notice. We suggest that you purchase your Zoo membership based upon admission to the Oakland Zoo and not upon reciprocity discounts.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

Hi, I bought this as a gift for a friend who never had the membership. Will the cards be sent to me under my billing address (Because there is no place to put their home address, it just took my billing address from my credit card)? So do I go with them to the zoo to change the names over to their family? I also clicked on print the voucher instead of emailing it to them. Help help!

Pat C.  asked on  Dec 27, 2012

A:

Once you receive the cards, contact our office and we'll reissue the cards under the name of your friend. There will be a number included in the welcome packet that you'll receive within 3 weeks.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

Is there a way to do the groupon for a family plus membership? We have a nanny who watches the kids during the week. We'd like her to be able to take the kids to the zoo when school is closed. My husband and I would take the kids on weekends. We would never have all 3 adults together. Will a family membership work or do we have to get family plus? Thanks.

Julia Y.  asked on  Dec 27, 2012

A:

Here's your best option. Purchase this offer and wait for your new cars to arrive in 3 weeks. Visit the Zoo and upgrade your membership to include another adult for an additional $20.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

In one section it notes 2 adults and 4 children, however, in another it notes 2 adults and 2 children, so which is it? A family membership is available to new zoo members and unlocks unlimited zoo admission for two adults aged 18 and older and four children aged 2–17 on 362 days of the year. After checkout, buyers will enter the full name, phone number, and email address for each adult. Within three weeks, they'll receive membership cards, each of which will grant the named adult entry for themselves and two kids.

Tina G.  asked on  Dec 27, 2012

A:

Hi Tina. We'll be correcting that today - great catch! The ofeer is for 2 named adults and up to 4 children.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

Is it free parking for one vehicle for the entie year or just one visit?

Kristin M.  asked on  Dec 27, 2012

A:

Great question! It's for the entire year.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

I'm confused by the expiration date. If it is a one year membership, why does it expire in less than a month?

Jennifer J.  asked on  Dec 27, 2012

A:

Hi Jennifer. The actual Groupon offer expires on January 2, 2013 - however, if you purchase this offer, you'll receive cards with an expiration date of January 31, 2014.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

I was a member previously but my membership expired a few months ago. I realize this isn't meant for renewals, but am I able to purchase this since I'm not a current member? Thanks.

nami t.  asked on  Dec 27, 2012

A:

Unfortunately this offer is meant for new members only. If you are a current member, or have been a member of the Zoo at some point in the past, you are not elligible for this offer

Eric M.  from  Merchant  replied on  Dec 27, 2012

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