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East Bay Zoological Society - Oakland Zoo

$59 for a One-Year Family Membership to the Oakland Zoo ($120 Value)

The Fine Print

Questions and Answers 36 questions

Q:

Do we have to wait until the membership card comes in to use this deal?

Jeanette T.  asked on  Dec 27, 2012

A:

Yes - you will receive membership cards in the next 3 weeks that will have an expiration date of January 31, 2014. Once you receive your cards you may come as often as you like until Janaury 31, 2014.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

If we purchase the membership now, can we use the membership starting today? Or do we have to wait until the membership cards arrive?

stace m.  asked on  Dec 27, 2012

A:

You must wait until the membership cards arrive in the mail.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

Can one adult bring all 4 kids or must both adults attend each visit? Can you purchase if you have previously been a member but are not currently?

Cheryl C.  asked on  Dec 27, 2012

A:

One name adult can bring all four children. The offer is for new members only - those that have been a member in the past are not elligible for this offer.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

I'm confused, your offer has an expiration date of "Jan 2, 2013" but membership cards arrive 3 weeks after purchase. Why is the expiry date 01/02/13 if this offer is for a year's membership? Would the membership last until Jan. 2, 2014 instead? Thank you for clarifying.

Jessica P.  asked on  Dec 27, 2012

A:

The actual Groupon offer ends on January 2, 2013. Those that purchase the Groupon offer will receive cards that will expire on January 31, 2014.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

When i purchased this groupon, it said my membership has been activated, but that the cards would take up to 3 weeks to arrive in the mail. Can I visit the zoo in the meantime, or do i have to wait till i get the membership details in the mail?

Raghu R.  asked on  Dec 27, 2012

A:

You'll have to wait until the membership cards arrive to visit the Zoo.

Eric M.  from  Merchant  replied on  Dec 27, 2012

Q:

Hi! I currently have an annual family membership and was wondering if I can use this groupon to renew it. I believe my membership started around June/July. I see that membership cards will be sent within 3 weeks I purchase, but is it possible to use this to renew my membership? Thanks!

teresa w.  asked on  Dec 27, 2012

A:

Unfortunately, this offer is for new members only and cannot be used for renewals.

Eric M.  from  Merchant  replied on  Dec 27, 2012

31 - 36 of 36 questions