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On Cloud Nine Day Spa - The Claremont Colleges

60-Minute Swedish Massage with Optional Deep-Clean Facial, or Couples Massage at On Cloud Nine Day Spa (Up to 53% Off)

The Fine Print

  • Expires 180 days after purchase.
  • Limit 1 per person, may buy 1 additional as a gift. Limit 1 per visit. Valid only for option purchased. Appointment required. 24hr cancellation notice required.

Questions and Answers 6 questions

Q:

Hello Merchant and those seeking to purchase this groupon. I partially agree with Camille D. When I first purchased Couples massage almost a year ago; I was excited to book the appointment. It was difficult to get in contact with them to even schedule and thus expired in Jul 2012 leaving me with promotional value of groupon only. What makes feel so sad about it is that this is my hard earned money that was wasted. Furthermore, I do wish that Cloud 9 would make exceptions considering that have sold many groupons; they may not have all those slots available to meet those demands. I am just sad that now both my husband and I can not use this coupon together for this same service that now relisted.

Josie R.  asked on  Apr 19, 2013

A:

Hi Josie I read your comment and I'm not sure why you would say that because when you purchase a groupon you have 6 months to use it and we have plenty of openings in that time and can admit that we get busy groupon or not is hard to get a next day appt or that weekend appt when calling a few days prior to the day you want but even if you didn't use your groupon after the expire date we never never ever make you pay full price we charge 16 a person instead of 30 a person so your forsure still getting a discount and we take humble ours self in the way we do our buiness proud we been around for 10 years and for the other person who made a negitive comment as a buiness we have the right to refuse buiness and that's what we did thank you on cloud nine day spa

On C.  from  Merchant  replied on  Apr 19, 2013

Q:

If I buy 2, can my sister-in-law and I come the same day? Can we have the massage and facial on the same day? Thanks

Carla R.  asked on  Apr 18, 2013

A:

Hi Carla well if you and your sister buy one each you can use them together but one groupon per person but other then that your more then welcome for you and your sister to use them thank you

On C.  from  Merchant  replied on  Apr 19, 2013

Q:

BAD BAD BAD SErvice Don't be conned into buying with the extra saving bcz they don't let you redeem later!!! AWFUL CHEAT

Camille D.  asked on  Apr 16, 2013

A:

that is not true, I'm sorry that you feel this way, this is not how on cloud nine day spa conducts business, as you can see in our groupon reviews , but as a business law we have the right to refuse business thank you

On C.  from  Merchant  replied on  Apr 16, 2013

Q:

What if I wanted the couples massage and then a facial? Do I have to pay for both packages?

Jamie Victor F.  asked on  Apr 16, 2013

A:

well yes and no because on the couples ,if that's what you want to do with someone then yes but knowing you have a groupon with on cloud nine day spa we offer a great discount to our groupon clients please call 909 982-8585 so we can discuss some options and also you can buy the facial and massage special and use the facial now or the massages another day that's also another option as well thank you

On C.  from  Merchant  replied on  Apr 16, 2013

Q:

Do you have to do the massage and facial at that same time?

Jamie Victor F.  asked on  Apr 15, 2013

A:

no you dont thank you on cloud nine day spa

On C.  from  Merchant  replied on  Apr 15, 2013

Q:

What's the difference between buying two for $64 or buying a couples?

Jamie Victor F.  asked on  Apr 15, 2013

A:

hi cause it say one per visit and it will be in seperate rooms

On C.  from  Merchant  replied on  Apr 15, 2013

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