A Chat with Penrose Senior Care Auditors
What services does your business offer and what makes your business stand out from the competition?
Using the Penrose Senior Care-Check Audit App, we check the senior's dress, grooming, indicators of elder abuse as well as the residence for safety, comfort, cleanliness, supplies, and maintenance. If they have caregivers, we evaluate them as well. Our findings are supported with images or video.
What was the inspiration to start or run this business?
Rhonda Harper founded Penrose after witnessing the poor care her father received in assisted living. She established the “Senior Care Auditing” category, setting the standards by writing the certification programs, audits, and apps that differentiate Penrose today.
What do you love most about your job?
We are improving the lives of seniors while providing peace of mind to their families. We believe that every senior deserves to live with dignity and receive the care they need. In ensuring this, I am doing important, meaningful work that makes a real difference in people's lives.
What is the best reaction you've ever gotten from a customer?
Every day our client families tell us that they are grateful for our service. That knowing how their loved-ones are doing allows them to take actions, when necessary, to improve their lives. Seniors love to see us, as they know we are there to ensure they are okay and receiving the care they need.