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PersonalizationMall.com

$19 for $40 Worth of Personalized Gifts from PersonalizedMall.com

The Fine Print

  • Expires Oct 23rd, 2013.
  • Limit 1 per person, may buy 2 additional as gifts. Limit 1 code per order; not valid in combination with other coupon codes. Online only. Not valid until 24 hours after feature ends. Not valid for corporate store items. Must use in one visit (no balance or credit carries over). Extra fee for shipping, click here for additional shipping information. Valid for sale items.

Questions and Answers 24 questions

Q:

Hello- in the fine print it states you may buy one groupon and give two additional as gifts. Is it possible to buy 3 groupons place 3 seperate orders (pay for shipping 3 times) and get the different items shipped to the same address? I wanted to buy a gift for my grandma, mom and sister for mothers day. Thanks for the help!

Stephanie G.  asked on  Apr 29, 2013

A:

You may redeem the Groupon vouchers purchased as gifts yourself in order to present the recipient with a personalized gift instead of a code. As you noted, only one voucher can be used per order so each order will have to placed on its own. Thanks.

Jeff C.  from  Merchant  replied on  Apr 29, 2013

Q:

i just bought the deal but i can't get the code. i click on the "make as Redeemed" to get my code but it says already redeemed. what should I do now?

Shahana D.  asked on  Apr 29, 2013

A:

If you log into your Groupon account, you should be able to get your code by clicking on "My Groupons." Even if you marked the code as redeeemd in the Groupon system, it will remain active on our website until you complete your order. Thanks.

Jeff C.  from  Merchant  replied on  Apr 29, 2013

Q:

can i use it to buy ANYTHING from the website? such as a clock which is worth 50 dollars?.. i would just have to pay 11 dollars extra right?

Carla G.  asked on  Apr 29, 2013

A:

You can certainly purchase items for over $40 and pay the difference. The only products excluded from the offer are items in the Corporate store since these items are sold in bulk volume only. Thanks.

Jeff C.  from  Merchant  replied on  Apr 29, 2013

Q:

can you use this groupon to purchase a custom canvas art?

Johana M.  asked on  Apr 29, 2013

A:

The groupon voucher can be used for canvas prints. The only products excluded from the offer are items in the Corporate store. Thanks.

Jeff C.  from  Merchant  replied on  Apr 29, 2013

Q:

if i purchase another for a gift do i have to give the code itself as a gift or can i order the item i would like to have personalized for my mom myself to give to her on mother's day? thanks :)

april r.  asked on  Apr 29, 2013

A:

You are allowed to redeem the code and present the gift itself to your recipient. Thanks.

Jeff C.  from  Merchant  replied on  Apr 29, 2013

Q:

My Groupon doesn't have a redemption code.. It has some big 4 chunk code, but no barcode and no redemption code. Why? You said that it is available as soon as you buy it and other people are using it before the 'feature has expired' but I don't have the code to use it. Please help so that I can get these gifts for my Mom before Mother's Day! Thanks.

Josephine C.  asked on  Apr 29, 2013

A:

The Groupon code is a 16 character alphanumeric code broken into 4 sections separated by dashes (XXXX-XXXX-XXXX-XXXX). Please enter this code into the coupon code field at checkout to receive the $40 Groupon value. Thanks.

Jeff C.  from  Merchant  replied on  Apr 29, 2013

Q:

I hit redeem from my mobile app and my phone shut off before i could write down the groupon code. Now I cannot access my redemption code. Is it possible to issue me another redemption code or provide me a reimbursement so I can repurchase and actually use my groupon???

Kate H.  asked on  Apr 28, 2013

A:

If you log into your Groupon account, you should be able to click on "My Groupons" to access your voucher code.

Jeff C.  from  Merchant  replied on  Apr 28, 2013

Q:

I PLACED MY ORDER TODAY WITH MY GROUPON AND NEVER GAVE A ADDRESS. CAN YOU TELL ME HOW I CAN UPDATE MY ORDER

Kelly r.  asked on  Apr 28, 2013

A:

Please contact customer service at 1-866-386-8300. Thanks!

Jeff C.  from  Merchant  replied on  Apr 28, 2013

Q:

I purchased my groupon 3 days ago and I have tried to use it but it says invalid coupon code.

Karina M.  asked on  Apr 28, 2013

A:

Be sure to include all dashes in the code and it's often easier to copy and paste the code to make sure similar looking letters like I and L are correct. If you continue to have difficulty redeeming your coupon, please contact Pmall customer service at service@personalizationmall.com or by phone at 1-866-386-8300. Thanks.

Jeff C.  from  Merchant  replied on  Apr 28, 2013

Q:

Hello, I'm not sure if "cannot use with other coupon codes" applies to when there is an advertised 20% off on some items... please help clarify since it says the Groupon is not good with other coupon codes but it does apply to sale items. Do we need to figure out if the sale items use a "code" and if so, can that be done before items reach the "check-out" stage? Thanks.

Chris C.  asked on  Apr 27, 2013

A:

Items on sale will have the sale prices indicated on the product detail page. An example of a sale item is: http://pmall.com/39048.i Groupon vouchers can be used on these items. The Groupon voucher cannot be used with an offer that requires you to enter another code at checkout because our system can only accept one coupon code per order. Thanks!

Jeff C.  from  Merchant  replied on  Apr 27, 2013

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