The initial redemption of the groupon was a little rocky (cashier didn't know what to do with it the first time I was in), but the rest of the experience was great! The room is clean and spacious, it's easy to wash your dog without getting soaked yourself, and everything you need is provided and easy to access. The wash is timed, but I found it to be plenty of time to wash and dry my dog. Thanks!
Your staff is friendly and very helpful. When they don't know the answer, they have sought additional input. Just used the Self Wash for my 3 dogs and found the service very good. The staff supporting the wash was extremely attentive and assisted when questions arose about the shampoo. He also provided towels for the floor to be sure I did not slip & fall. Only criticism was fur on the brushes and other aides...everything else was very clean.
I think the sales associates could be a little more helpful. When I came in to see the trainer for my dog who has dog aggression and anxiety with my 1 year old. I asked the associate about redeeming a groupon. Another dog was coming in so my dog started going crazy and he continued to ask me to come to the register. Well at that poing I didn't want my son trampled or the other dog to be bitten so it was more important that I get him back to the private room. 3 sales associates looking at me and not one offered to help in any way. To even say can I walk your son with you would have been helpful.
I also think it would be nice to have other grooming supplies besides the plain shampoo and conditioner. I choose self service bc my dog would be a terrible ciandidate to be groomed but I still want him to look like he was. I like the special shampoos, bows and scarfs too
Earned when a user has gotten 2 or more helpful votes
About This Deal
Intruders only respect a dog who does not stink of stale kibble and whose fur is not overrun with glitter. Bolster the menace of your best friend with today's Groupon: for $20, you get five 20-minute self-serve dog washes at Pet Supplies Plus (a $40 value), with locations in Brooklyn, Lyndhurst, Medina, and Willowick.
Pet Supplies Plus maintains well-appointed dog-washing quarters for high-quality hygiene with no after-bath cleanup for patrons. Instead of clogging kitchen sinks and neighborhood gutters with fur, dog owners can shampoo precious pooches in tubs with hot water, then dry canine coiffures with the facility's towels and blow-dryers. Most dog owners achieve squeaky-clean status within 20 minutes, but large, long-haired, and cat-saliva-covered dogs may require extra scrub time, which can be added for an additional fee.
Need To Know
Promotional value expires Sep 30, 2012. Amount paid never expires.Limit 1 per person, may buy 1 additional as a gift. Limit 1 per visit. In-store only. May redeem across visits.Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
About Pet Supplies Plus
Since 1988, Pet Supplies Plus has welcomed millions of furry critters of every stripe—from llamas and monkeys to potbellied pigs—into their animal-friendly stores. The shop is designed so that both pets and their owners can easily navigate the inventory of more than 10,000 items. Wide aisles give leashed pups enough room to roam, colorful signage keeps shoppers moving in the right direction, and low shelves allow dogs to sniff out their preferred brand of rawhide chew. A self-serve dog wash enables guests to scrub their canine companions' coats to a youthful, puppy-like shine, whereas grooming services enlist professionals to tackle tougher jobs, such as brushing out matted fur or convincing dalmatians to stop mixing white and black after Labor Day.