Hello, is this deal restricted to certain days of the week?
Laurie F. asked on Mar 10, 2013
The Winery Tour Experiences are available Thursday through Monday. We look forward to seeing you then. Cheers!
Philip from Merchant replied on Mar 10, 2013
Hello and thank you for inquiring about visiting Philip Carter Winery for this unique wine education experience! We have switched to an online reservation system for the Groupon, Living Social and Amazon Local deals we are running to ensure we do not overbook any days or time slots and to ensure that you as a guest can view all possible tour options. Please follow the prompts at www.pcwinery.com under the “Make a Reservation Now” link (located on the right side of the home page about 1/3 of the way down the page). After clicking on the “Make a Reservation Now’ link, you will need to “create an account,” and then you will be able to log in and make your reservation. Please feel free to contact us if you have any additional questions. We thank you for the interest in our winery and look forward to your visit! Additional Instructions We’ve had some questions about how guests will know if there is availability for a particular tour time after they log in and are viewing the calendar. To explain this, once you log in and begin your search for an available tour time, you will be able to see each calendar day with hourly blocks of time for each tour. In that hourly block of time you will notice a set of ( ) with two numbers inside. For example, if you are looking at the 11 am tour and see this: (3/5). This means that at 11 am for the day you are viewing, there are 5 tour reservations allowed and that 3 of those are already reserved by other guests. So, two reservation slots remain (two people are permitted for each reservation slot). You may sign up and take one of those reservations slots leaving one slot yet available. If you see (0/5) it means that no one has yet signed up for that tour and it is completely open. If you see (5/5), all spaces are filled and you will not be able to go on a tour at that particular time. We hope this helps clarify any questions regarding what the ( ) mean and how you can tell if there are openings for a particular time.
Dan M. from Self replied on Mar 10, 2013