I worked with Marilyn on 7/7/21. I met her at her office and we began the photo shoot there. The lighting was not so good. So, I used an on-camera flash. Then we went to a p-patch to resume the photo shoot. I used a couple different lenses during the shoot and thought everything went well. She seemed very pleased with my work. I gave her a review of the images from the photo shoot with my camera. Then I did the basic retouching included with the Groupon voucher. She asked for additional edit/retouch work and I gave it to her at no additional charge. She continued to request more and more edit/retouch work. After I completed 10 hours in the edit/retouch phase I let her know that it was way above and beyond the Groupon deal. So, she offered to give me an additional $100 to continue edit/retouch. She continued to ask for more and more. I did request that she not email me again and told her that I was finished doing unpaid work. She then changed her 5-star review to 1-star. In total, I spent over 20 hours in the retouch/edit phase and exchanged 20+ emails with her. This was a painful experience at the very least.