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Picaboo

20-Page 8.5"x11" or 11"x14" Custom Hardcover Photo Book (Up to 75% Off). Free Shipping.

The Fine Print

  • Expires Nov 14th, 2013.
  • Limit 1 per person, may buy 2 more as gifts. Limit 1 voucher redeemed per order; must use promotional value in 1 visit. Free shipping. Most orders ship within 3-4 days from redemption date. Does not ship to PO boxes. FINAL SALE; no returns. Voucher is non-transferable. Valid only for Classic Photo Books. Valid only for option purchased. Not valid with other offers. Additional fee for more than 20 pages.
  • See the rules that apply to all deals.

Questions and Answers 20 questions

Q:

I went to the website and saw in the Custom Hardcover Books that the 11 X 14 was not available, but yet there is a Groupon for it? Thanks. Shelly

Shelly T.  asked on  Aug 30, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Sep 5, 2013

Q:

If someone else in my family has a book "saved" on your site, can I buy this Groupon and go in to your site and redeem it to buy a "saved book"? instead of creating my own? Thanks, Lisa T

Lisa T.  asked on  Aug 30, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Sep 5, 2013

Q:

How do I reach you? Johanna 505.369.1211 or jpelephant@me.com

Johanna P.  asked on  Sep 1, 2013

A:

Hi Johanna,
You can contact their support team at 888-374-7771 (toll free number).
Hope this helps!
Tony
Groupon Support

tony R.  from  Groupon  replied on  Sep 4, 2013

Q:

What is the cost for additional books (per book of 20 pages. If I understand correctly, only one book may be purchased with this Groupon. Cindy

Cindy B.  asked on  Sep 1, 2013

A:

Hi Cindy, Please click here to view the prices for additional books. Hope this helps! Tony Groupon Support

tony R.  from  Groupon  replied on  Sep 4, 2013

Q:

How long do I have to complete the Book, Do I Redeem the Voucher after the Book has been planed or do I Redeem it previous to planning?

Paul  asked on  Aug 29, 2013

A:

Hi Paul,
That would be your preference, but either way your order would have to be placed before Nov 14, 2013 when the Groupon expires.
Hope this helps!
Tony
Groupon Support

tony R.  from  Groupon  replied on  Aug 31, 2013

Q:

Why is it not mentioned in the rules that the lay-flat option is an additional charge?

Allyson C.  asked on  Aug 30, 2013

A:

Hi Allyson,
Pricing on additional pages will vary depending on paper type (i.e. standard or lay-flat). Please click here for all pricing options on photo books.
Hope this helps!
Tony
Groupon Support

tony R.  from  Groupon  replied on  Aug 31, 2013

Q:

Is the shipping included in the price?

Tracey A.  asked on  Aug 30, 2013

A:

Hi Tracey,
Yes, shipping is free.
Hope this helps!
Tony
Groupon Support

tony R.  from  Groupon  replied on  Aug 31, 2013

Q:

The photos I want to use are on my iPhone. I understand neither my iphone or ipad can have flash whatever. I'm a determined grandmother! What's the best way to get them to you for my book?

Rose O.  asked on  Aug 29, 2013

A:

Hi Rose,
You can export the photos onto your computer, or send them as emails to yourself.
Hope this helps!
Tony
Groupon Support

tony R.  from  Groupon  replied on  Aug 31, 2013

Q:

Does 20 pages consist of 10 pages with pictures on front and back?

Sari  asked on  Aug 30, 2013

A:

Hi Sari,
Photo book pages are numbered the same as in a traditional book, so page 2 is the backside of page 1, page 3 lies opposite page 2, etc. A 20 page photo book contains 10 sheets of paper printed on both sides.
Hope this helps!
Becca
Picaboo Support

Picaboo S.  from  Merchant  replied on  Aug 30, 2013

Q:

Hello- It often takes me some time to complete a book. I notice the groupon says it must be used in one visit. Does that mean I only have one shot to get it done? Or is there a time period I have to make the book and use the groupon? Thanks, Michelle

Michelle P.  asked on  Aug 29, 2013

A:

Hi Michelle,
"Must use promotional value in 1 visit" means you cannot redeem your vouchers across multiple orders - i.e. you are unable to use half of the value on one order and use the remaining balance on a future order.
As noted in the fine print, the promotional value of this voucher expires on November 14, 2013.
If you have not redeemed your Groupon voucher by the expiration date, the paid value of your voucher will not expire, even though the promotional value has. Your paid value can be used towards any product purchase with Picaboo. The paid value cannot be used towards shipping, taxes or the purchase of Gift Cards.
Hope this helps!
Becca
Picaboo Support

Picaboo S.  from  Merchant  replied on  Aug 30, 2013

1 - 10 of 20 questions

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