A Chat with R.J. Small Services
What services does your business offer and what makes your business stand out from the competition?
We are a small business, new to the area. We have years of experience in this industry and have worked for some bad companies. Our goal is [to ensure] that all of our customers are satisfied. We will go above and beyond to accomplish that.
What was the inspiration to start or run this business?
We were tired of working for big companies that were more concerned about a high volume of customers than making the ones we have happy.
What do you love most about your job?
Knowing that when we leave the house, the customers are as happy as possible. There is no better feeling.
What is the best reaction you’ve ever gotten from a customer?
One of our techs was asked to stay for dinner because they enjoyed having him there and didn’t want him to leave.