Owner and lead technician William "Bill" Bethel is used to safeguarding areas entrusted to his care. As a member of the U.S. Marine Corps, Bill worked with fellow servicemen and local security forces to secure zones during the Iraqi War. Bill was honorably discharged from the Corp in 2004 and returned home to search for a career that he not only enjoyed, but one that utilized his dedication to serving those around him. Bill began working in pest control, and eventually founded Roughneck Pest Control, a company that in just eight-months grew from a two-person operation to a company with six professionals and a self-aware automated phone system.

Bill and his field technicians banish insects and rodents from both residential and commercial buildings. Staff members well versed in battling fleas, ants, roaches, bees, and small rodents brandish environmentally safe products and recent technologies to shoo unwanted guests from the premises. Clients are also given not only in-depth information of the treatments the technician will use around their home, but also tips on ways to prevent future problems.