I just purchased two entries and when going to the website to register, they would not allow me to continue if I did not purchase a timing chip or make a donation. Why should I have to be forced to make a donation? These extra expenses should be listed on your website so that buyers can see that there are additional mandatory expenses. I want my money back.
Melissa R. asked on Sep 22, 2013
It seems that you've misunderstood our website. The options you're referring to are just that: options. You don't have to purchase a timing chip or make a donation in order to register for the event. However, if you continue to have difficulties, please email firstname.lastname@example.org for further assistance.
Rob D. from Merchant replied on Sep 23, 2013