Safe-Dry

Working with Safe Dry was a terrible experience. The Groupon is advertised as a $210.00 value with their company service and if that's their idea of $210.00 value I would have to suggest they find another business venture. The office staff was always helpful but it goes down hill from there. The technician they sent, Kasden, needs to find other employment. The first time he "cleaned " my carpets was bad although his attitude was at least pleasant. I had to ask him to please move the 2 light weight couches as he cleaned and ended up having to move one myself. I asked him if he vacuumed before cleaning and he told me no that's not a service his company offers even though that's not what the office staff told me. I asked him to please get the corners which were untouched and was told that was the best he could do. So I ended up with dirt pushed around the floor due to an unvacuumed carpet and dirty corners. I called the office to voice my concerns and they apologized and said they would send another technician to do it properly. 2 days later they sent the same technician who when he arrived didn't apologize but doubled down that he NEVER vacuums before he cleans the carpets and all he would do differently is vacuum. Same horrible service but this time he would leave without saying goodbye or asking if I was a satisfied customer. Literally walked out as if he were just putting the equipment away and never returned. I called the office again and was told a manager would contact me and haven't heard from anyone yet. Seems like it's right on track with the companies customer service. They don't care.

Jareth did an outstanding job to day. He was very polite and professional. We were extremely pleased with everything

Groupon coupon covers general surface cleaning only. Be prepared for a quote over $100 (in addition to Groupon coupon) if you have 'high traffic area'.

Ray and the Safe-Dry team are amazing at what they do. It is just unfortunate that this Groupon falsely advertises what you get for the price. This $49 Groupon actually ends up costing over $200 as many other reviews here attest to.

Very, very expensive. I'd call the carpet refreshed, not shampooed. Tech was great, but very expensive. Won't do this again.

I am happy this company was recommended and the tech was awesome however the follow up price is very very expensive. Call first before you buy this Groupon omgoodness expensive

Jareth was on time, friendly, professional and courteous. He did a great job and we enjoyed his jovial personality.

Jareth was awesome at his job really enjoyed his personality and professional approach! Very knowledgeable about his craft!