A Chat with Santa Rosa
What services does your business offer and what makes your business stand out from the competition?
Santa Rosa Store is an apparel, accessories and make up store located in Sterling Heights, MI. Santa Rosa Store comes from Brazil and sells brand name merchandise at a very affordable price.
What was the inspiration to start or run this business?
In 2008 two girls in Brazil, tired of paying so much for brand name merchandise from USA, decided to get together and buy brand name merchandise from the factories in USA, import and sell it in Brazil at a very affordable price. After some years, they decided to open the first Santa Rosa in USA.
What do you love most about your job?
Making customers happier, knowing their histories, habits, tastes and styles. I love to share knowledge with them and have a rich conversation. When they leave with bags and bags of merchandise that fit so well on them, it is even better!
What is the best reaction you've ever gotten from a customer?
Some words that we hear every day, like: "I was treated like a queen here today" or "I had a wonderful experience here today" These are the best reactions I had just this week from customers!