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ScanDigital

Photo- and Video-Digitization Services from ScanDigital (Up to 62% Off). Two Options Available.

The Fine Print

  • Expires May 22nd, 2013.
  • Limit 3 per person, may buy 3 additional as gifts. $300 option limit 1 per person, limit 1 per order. Valid only for option purchased. Not valid for hard drives or digital photo frames. Limit 1 $100 Groupon on bulk orders. $300 Groupon not valid with bulk order discount.
  • See the rules that apply to all deals.

Questions and Answers 10 questions

Q:

I purchased the $300 value package for film transfer and plan to use the expert transfer method with my own hard drive. I have a few different size 8mm and 16mm film reels .Some half full,some entirely full .Is the final price at .38cents a foot determined by the actual total footage of all the reels combined or the general formula of feet per size per reel as indicated on the website?eg.(7in reel=400FEET) Are extra DVD copies also inluded in the $300 value price?? Is the shipping kit for $10 good for shipping both ways including my hard drive in the box???thanks

Thomas W.  asked on  Nov 24, 2012

A:

Thomas - we bill the expert transfers at a rate of $0.38 per foot and we count the number of feet based on the actual total footage (less any blank footage which is not billed) of all the reels combined. That is the best deal for you and we believe the most fair way to bill our customers. You can cover the cost of extra DVDs with the $300 voucher and those are billed at $12.95 each. The shipping kit ends up costing $20 and covers the kit and inbound shipping only. Return shipping is billed at $10 flat for UPS ground. The box we provide can be used for your hard drive, but we would recommend you use the enclosed bubble wrap to protect the drive in transit. Thanks for your interest and please let us know if you have additional questions!

Anderson S.  from  Merchant  replied on  Nov 24, 2012

Q:

I have some old 8mm tapes that need to be transferred. Do you place "chapters" or "bookmarks" at intervals in the DVD's? Is there any option for editing after the movies have been transferred? Thanks. Peggie V.

Peggie V.  asked on  Nov 23, 2012

A:

Peggie - we automatically create chapter points on the DVDs. For editing, we recommend you request the files on a hard drive. Those files are fully editable after the videos have been transferred. Thanks for your interest in our offer and please let us know if you have other questions. Happy Holidays!

Anderson S.  from  Merchant  replied on  Nov 23, 2012

Q:

Hello, Was curious what your policy is if the film breaks during transfer.? I have some home movies from the fifties.looks in good shape but you never know..the reels are 8mm and 16mm..I would use the hard drive option.thanks

Thomas W.  asked on  Nov 23, 2012

A:

Thomas - We clean and prepare the film prior to transfer to ensure against breakage. Our machines are very gentle and 99% of film has no issue whatsoever. Sometimes we do have film that breaks, but we fix it and continue the transfer in those situations. Only the most brittle of film is not transferable and we do our best to avoid that situation. Thanks for your interest in our offer and please let us know if you have other questions. Happy Holidays!

Anderson S.  from  Merchant  replied on  Nov 23, 2012

Q:

How do you handle really old (50 years) 8mm reels to minimize film breakage during processing? Do you offer any guarantees regarding film breakage? Thank you.

Sara B.  asked on  Nov 23, 2012

A:

Sara - We clean, inspect and prep all film prior to transfer. We cannot guarantee against breakage, but if the film is too brittle for processing we will not run it on our machines. If it is slightly brittle, we can splice and repair and transfer the materials. Once we've cleaned and prepped the film we can process the vast majority of film (more than 99%). I'd recommend you send it in to us. Thanks for your interest in our offer and please let us know if you have other questions. Happy Holidays!

Anderson S.  from  Merchant  replied on  Nov 23, 2012

Q:

I purchased this deal last year and neglected to see the expiration date. Would you be willing to apply my credit to your current deal? Much appreciated, Kristine Unger Thursday, Nov. 3, 2011 Hi Kristine, Your 3 Groupons for $100 Groupon to ScanDigital are ready to print! Your credit card (****-2013) was charged $120.00. When you're ready to use your Groupon, you can print it here: http://www.groupon.com/mygroupons Thanks for getting your Groupon! The Groupon Team www.groupon.com or print your Groupon Print Your Groupon!

Kristine U.  asked on  Nov 23, 2012

A:

Kristine - Would you please contact our CS team at info@scandigital.com to see what we might be able to work out on this. Thanks for your interest in our offer and please let us know if you have other questions. Happy Holidays!

Anderson S.  from  Merchant  replied on  Nov 23, 2012

Q:

If I wanted the same photos on two separate DVDs, would that be one order or two orders?

Carolyn V.  asked on  Nov 23, 2012

A:

Carolyn - that would be one order with an extra DVD copy. Please provide special instructions when placing your order to so that we make sure the discs have the right images for you. Thanks for your interest in ScanDigital and please let us know if you have other questions!

Anderson S.  from  Merchant  replied on  Nov 23, 2012

Q:

I have three '200 feet' reels of super 8 I'd like digitalized. With the $100 worth Groupon (to be bought for $40) option, how much would it cost, in total, to scan the three reels? How much would shipping and handling be? What is your turnaround time?

Orotond V.  asked on  Nov 23, 2012

A:

Orotond - The $100 voucher covers about 300 feet of film. The total to process 3 200 foot reels would be about $168 plus $10 return shipping (you can opt to use our flat rate of $10 for inbound or self ship). Our current turnaround time is about 2 weeks for film orders. Thanks for your interest in ScanDigital and please let us know if you have other questions!

Anderson S.  from  Merchant  replied on  Nov 23, 2012

Q:

Does this include 8 mm cassette tapes?

laura r.  asked on  Nov 22, 2012

A:

Laura - absolutely, we can process 8mm tapes. Happy Thanksgiving and please let us know if you have other questions!

Anderson S.  from  Merchant  replied on  Nov 22, 2012

Q:

How many feet of 8mm film is 6, 3inch reels? Where are you folks located? What is the "Bulk rate" for large quantities of film? Thanks....

Wayne M.  asked on  Nov 22, 2012

A:

Wayne - 6 3 inch reels would be about 300 feet of film. Our headquarters is in Los Angeles, but we also have a processing facility in Missouri that specializes in film transfers. We don't have a official bulk rate, but if you have a large quantity of film, please email us the details at info@scandigital.com and we'll work out the details on bulk pricing. Happy Thanksgiving and please let us know if you have other questions!

Anderson S.  from  Merchant  replied on  Nov 22, 2012

Q:

I see on this offer that you scan 8mm film reels, but I went to your website, and it didn't mention that as a service. Is this offered? And when you say "6 3-inch 8mm film reels", is the 3-inch the size of the reel? And if I purchased the $300 value package, would that be 18 reels? Thank you!

Tony M.  asked on  Nov 22, 2012

A:

Tony - the 3" reels refers to the diameter and is basically provided as a guide. We bill based on actual footage of film. A 3" reel has 50 feet of film. The $300 offer would cover 18 3" reels or 900 feet of film. Here is the page on our site with full details: http://www.scandigital.com/film-transfer.php To be clear, we accept film on all sizes of reels, but provide the guidance here based on 3" reels since they're the most common. I hope this helps and please let us know if you have other questions!

Anderson S.  from  Merchant  replied on  Nov 22, 2012

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