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ScanDigital

Photo- and Video-Digitization Services from ScanDigital (Up to US$300 Value). Two Options Available.

The Fine Print

  • Expires May 22nd, 2013.
  • Limit 3 per person, may buy 3 additional as gifts. $300 option limit 1 per person, limit 1 per order. Valid only for option purchased. Not valid for hard drives or digital photo frames. Limit 1 $100 Groupon on bulk orders. $300 Groupon not valid with bulk order discount.
  • See the rules that apply to all deals.

Questions and Answers 10 questions

Q:

I have 8 mm cassettes recorded in 1992. When I tried to look at these two years ago they appeared to have degraded significantly. The video was very snowy to the point where it was nearly impossible to see anything. Are you able to "recover" these videos using your techniques? Is there an additional charge for this?

Raymond J.  asked on  Nov 26, 2012

A:

Raymond - it is hard to say without the tapes. Unfortunately tapes degrade fairly quickly and sometimes there is nothing that can be done about this. We have professional equipment and the issue could have been with the device you were using to view them and not the tapes, so we'd do everything possible to transfer them...if the tapes are degraded though we may not be able to recover them. If we cannot convert a tape we do not charge for it, so you may want to just give us a shot. We don't really have any special techniques that allow us to transfer the videos beyond our experience working with thousands of tapes a week and really high end equipment, so there would not be any upcharges involved here. Thanks and please let me know if you have any questions.

Anderson S.  from  Merchant  replied on  Nov 26, 2012

Q:

I cannot see what is on my negatives. Do you digitize all of them or only the ones that make a half-decent picture?

Gwenyth W.  asked on  Nov 26, 2012

A:

Gwenyth - Unless something is a blatant bad shot (back of the camera lens, highly blurred...etc.) we will digitize it for you.

Anderson S.  from  Merchant  replied on  Nov 26, 2012

Q:

I just bought the $300 deal and I am hoping to send negatives and photos - will that work? And may I send photos in their albums or do I need to remove them? Thank you!

Gwenyth W.  asked on  Nov 26, 2012

A:

Gwenyth - Yes, you can send in the negatives and photos. You may send in the albums as well. We will remove, scan and return them to the albums. This adds $0.20 per image, but is a nice option if you want to keep those albums in order. Thanks and let us know if you have any other questions.

Anderson S.  from  Merchant  replied on  Nov 26, 2012

Q:

Does the deal include camcorder tapes? I have 3 mini camcorder vhs tapes and one vcr vhs tape to convert.

Brigitte G.  asked on  Nov 26, 2012

A:

Brigitte - Yes, it does include all of the camcorder tapes.

Anderson S.  from  Merchant  replied on  Nov 26, 2012

Q:

Who pays for shipping to and from the lab? We are in Canada.

Jane K.  asked on  Nov 25, 2012

A:

Jane - The customer pays the shipping, but the voucher can be applied to the cost of return shipping charges. For Canadian orders our return charge is $25 via UPS Ground. Please let me know if you have any other questions!

Anderson S.  from  Merchant  replied on  Nov 26, 2012

Q:

How long does it take to transfer 150 slides to DVD ? will it get done before Christmas?

Lynda P.  asked on  Nov 25, 2012

A:

Lynda - Currently our turnaround time is about 2 weeks. If the materials arrive in our facility by 12/5 we'll have it done by Christmas.

Anderson S.  from  Merchant  replied on  Nov 26, 2012

Q:

How many minutes of VHS can be digitalized for the 40$ deal?

Gould P.  asked on  Nov 25, 2012

A:

Gould - the $40 deal covers 5 VHS tapes up to 2 hours each. Please let me know if you have any other questions!

Anderson S.  from  Merchant  replied on  Nov 26, 2012

Q:

Does this groupon cover the 8 mm video cassette?

Cathy S.  asked on  Nov 25, 2012

A:

Cathy - Yes it does!

Anderson S.  from  Merchant  replied on  Nov 26, 2012

Q:

Are you able to convert the 3/4 inch "U-matic" cassette format?

Maya C.  asked on  Nov 25, 2012

A:

Maya - unfortunately we do not process Umatic tapes. Sorry we couldn't help with those.

Anderson S.  from  Merchant  replied on  Nov 26, 2012

Q:

The information indicates the $100 groupon can be used against bulk orders. What about the $300 groupon? Also for the bulk pricing does it have to be all one media type, or can a combination of photos and slides make up the bulk order? Mark

Mark J.  asked on  Nov 24, 2012

A:

Mark - The $300 option is not eligible for bulk orders due to the large discount already built into the bulk pricing. You can prepay for one media type and then send in a mix of photos and slides. We would simply adjust the pricing to be a hybrid of the two pricing levels on the backend before completion. I hope that makes sense. Thanks for your interest and please let us know if you have additional questions!

Anderson S.  from  Merchant  replied on  Nov 24, 2012

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