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Sears Carpet & Upholstery Care

Floor Shining, or Carpet, Area-Rug, or Leather-Sofa Cleaning from Sears Carpet & Upholstery Care (Up to 68% Off)

The Fine Print

  • Expires 90 days after purchase.
  • Limit 1 per person, may buy 1 additional as a gift. Valid only for option purchased. Appointment required. 24 hour cancellation required. 3 rooms up to 200 sq. ft. each for carpet option. Furniture moving not included with hardwood option. Stairways or area rugs can't be substituted for rooms. Extra $20 charge for apartments. Valid only for select service area. HST & fuel surcharge not included.
  • See the rules that apply to all deals.

Questions and Answers 14 questions

Q:

I am wondering if a hall would count as a room. I do not have 3 rooms with carpet. Thanks

Linda C.  asked on  Mar 15, 2013

A:

Yes

Chris  from  Merchant  replied on  Mar 16, 2013

Q:

The 49 deal. does it cover upholstery . I need 2 rooms and a chair done.

don c.  asked on  Mar 14, 2013

A:

sorry, no upholstery is not covered, however, if you give us a call at 250-595-3161 I am sure we can work out a deal. thanks

Chris  from  Merchant  replied on  Mar 14, 2013

Q:

I have two carpets in my boat that total maybe 125 sq ft. Can I bring them to my home - or to your place of business and have them cleaned as part of this Groupon? The boat is in North Saanich but since it is about 200 feet from the top of the dock to the boat it would be easier to do them ashore. Thanks.

Gregg M.  asked on  Mar 13, 2013

A:

I would suggest contacting them directly at (250) 595-3161 to see if they can accommodate you.

Sammy T.  from  Groupon  replied on  Mar 13, 2013

Q:

I also live in Shawnigan, were there are a lot of houses that could probably use this service. Is there someone that covers this territory that you can refer if this particular person does not? Thank you.

Celyne H.  asked on  Mar 12, 2013

A:

call the office and they can help you 250-595-3161

Chris  from  Merchant  replied on  Mar 12, 2013

Q:

How much would it be for a microsuede 3 seat sofa?

Andrea  asked on  Mar 12, 2013

A:

Hi Andrea, A MicroFiber 3 seat sofa is $89. If there are any loose back cushions they are $15 each. Thnaks

Chris  from  Merchant  replied on  Mar 12, 2013

Q:

I'm in the Highlands do you service our area ? Will one $49.00 do a room up to 600 square feet ? Is scotch guarding included or extra and if so how much more ? Thanks , Carol.

Kirk P.  asked on  Mar 12, 2013

A:

yes we service the Highlands. The Groupon can be used to clean one large room up to 600 sqft. Scotch Garding is extra, for 600 sqft it is $60. Thanks

Chris  from  Merchant  replied on  Mar 12, 2013

Q:

For the carpet deal, will they move the furniture? How much extra would it be to add stairs? It says only 1 per person and 1 as a gift, can you gift it to someone in the same household and use both?

Colette M.  asked on  Mar 12, 2013

A:

The do move Sofa, chairs etc, they do no move Dressers, electronics, beds, etc. A set of 13 stairs and landing is $40. You can only use one per household. It can not be combined. Thanks

Chris  from  Merchant  replied on  Mar 12, 2013

Q:

How come this is never covered for that area? I can get from my doorstep to Costco in Langford within 15 min, it just doesn't make sense. When someone wants your business, most companies would be more than willing to accommodate as it could provide you with further business in the future. To be honest it is extremely frustrating and poor customer service to not accommodate someone who wants to use your company and could very well use it in the future. I have multiple pets and two children so cleaning my carpets is something we have done often and we will be sure not to use your company in future. You can't justify not coming to my area but justify going to Sooke, if you ask anyone who lives in either location that it is quicker to get to us than it is to Sooke. VERY dissatisfied!!!!

Brittany R.  asked on  Mar 12, 2013

A:

Hi Brittany, I understand your concern and I wish I could help you. It is not a question of how far, it is a question of who's territory are you in. You happen to fall outside of my licencees territory. If you give the office (250-595-3161) a call we may be able to get the other territory rep to help you. Again I am sorry. Thanks

Chris  from  Merchant  replied on  Mar 12, 2013

Q:

How much would it cost to have one set of 13 stairs cleaned?

Joyanne P.  asked on  Mar 12, 2013

A:

13 stairs and a landing is $40. Thanks

Chris  from  Merchant  replied on  Mar 12, 2013

Q:

Does the additional $20 cover carpet cleaning in a 6th floor condominium? How would the cost of additional square footage beyond the 3 X 200sq.ft. be determined [eg. additional hallway/bathroom etc.]?

Wayne D.  asked on  Mar 12, 2013

A:

Hi Wayne, Yes the 6th floor condo is covered. Additional areas are priced based of regular rates. If you give us a call at 250-595-3161 we can get you a quote. Thanks

Chris  from  Merchant  replied on  Mar 12, 2013

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