A Chat with Shear Serenity
What services does your business offer and what makes your business stand out from the competition? Our business is always focused around our customer experience. We want them to feel pampered and welcome each and every time they visit. The owner wanted quality services offered at affordable prices, so everyone can look and feel their best.
What was the inspiration to start or run this business? The owner, Michelle Gerber, has been in the beauty industry for over 20 years. She wanted to own a salon where everyone employed can come to work and enjoy themselves in a fun professional environment, while maintaining client's satisfaction and service quality.
What do you love most about your job? This is a team environment. Everyone is able to bring ideas to the table to continue to improve the salon. Also, the salon is very big on continuing education for all staff members.
What is the best reaction you've ever gotten from a customer? We don't have one that's the best, but we regularly get great feedback. Our Facebook page has our ratings, which is 5 out of 5 with over 50 reviews.