A Chat with Shield Comfort
What services does your business offer and what makes your business stand out from the competition?
We offer maintenance programs to fit all budgets. We service all makes and models of heating and air conditioning equipment. We install and sell premium equipment to fit your needs and offer excellent pricing. We strive to give you the service you need on the same day as your appointment,
What was the inspiration to start or run this business?
We decided that the HVAC industry in the residential market was becoming to much about sales and not enough about the customer service and retaining our valuable clients. We wanted to offer people a different solution to their service needs that didn't involve high pressure sales tactics.
What do you love most about your job?
What I love most about my job is the ability to help customers by providing them with services they need. It is always a great feeling to know that we've offered the best service possible and we have earned the relationship we've built with our clients.
What is the best reaction you've ever gotten from a customer?
The best reaction we got from a customer was when she and her family wrote wonderful letters into us stating that they appreciated our honest service that we provided her with. Many companies tried to sell her the big ticket. We simply provided her with what she needed without over pressuring her