A Chat with Shop Personal
What services does your business offer and what makes your business stand out from the competition?
Shop Personal is committed to building a relationship with clients and not treating them like a number. We believe that listening to your needs from your closet to your checkbook allow an experience where you are first. Our expert knowledge of brands, fit and trends compliment that.
What was the inspiration to start or run this business?
Shop Personal was created after a huge gap was noticed in the modern day shopping experience. There is more talking by associates than listening, more product pushing than customer service and more haggling than being attentive. We are here to change that stigma.
What do you love most about your job?
Creating relationships and positively impacting people that hate shopping! There is nothing more fulfilling than making someone feel wonderful about renewing, reinventing and refining their wardrobe. We create relationships for life.
What is the best reaction you've ever gotten from a customer?
A customer wrote us and said we gave her "excellent service while remaining knowledgeable and attentive" . She also said that after visiting 5 stores in the Charlotte area she felt that with our service we were a voice that could help communicate her needs without being harassed.