A Chat with SmartFox Computers
What services does your business offer and what makes your business stand out from the competition?
We specialize in fair and honest work with fair and honest pricing. Don’t get overcharged from the “geeks” at retail chains. Our reputation is our business, and we guarantee our work.
What was the inspiration to start or run this business?
After continuously doing computer repairs for friends and family (often after they’d already had work done at local retail chains), we began to realize just how overpriced (and questionable) many repair services are. We wanted to provide people with great services while charging fairly.
What do you love most about your job?
Seeing the satisfaction on our customers’ faces when we have fixed their computer or restored their files (especially when they had previously thought that their computer was non-coverable or that they’d lost their files).
What is the best reaction you’ve ever gotten from a customer?
We are consistently told that we’ve gone “above and beyond” to fix the clients’ computers and restore their files. We love hearing things like this. Word-of-mouth is better than any purchased advertising.