A Chat with SmarTrip
What services does your business offer and what makes your business stand out from the competition?
I’m driven to create the ultimate [experience] in relaxing, classy travel, taking all the stress out of getting to the airport on time.
What was the inspiration to start or run this business?
I saw how travel to the airport could be stressful. Would the driver show up on time? Would they know the best routes? Would they be a safe driver? Would the car be clean? I decided to take all of those concerns out of the equation and run an airport rides business that was worry-free.
What do you love most about your job?
Making my clients’ lives easier, allowing them to travel in style and safety, meeting new personalties daily, and creating an oasis of ease in my car.
What is the best reaction you’ve ever gotten from a customer?
“He went out his way to get me even though his GPS wasn’t showing my location properly. Fantastic customer service. Absolutely the best!”