A Chat with SMC Friendly Fix It Services
What services does your business offer and what makes your business stand out from the competition?
Our business offers everything you would want from a computer repair service, but we also include the best customer service you will find, with transparent work and fast turn around!
What was the inspiration to start or run this business?
We’ve been repairing computers for a long time and we have seen how much people are given the run-around. Our technicians will come to your designated pickup spot, pick up your computer and have it returned to you, clean and efficient, within 72 hours of pick up!
What do you love most about your job?
The most rewarding part is the look on our customers’ faces when we return their computers within a 72-hour window and the calls we receive to thank us for our work. Nothing is more rewarding than that.
What is the best reaction you’ve ever gotten from a customer?
I had just finished a repair for one of our best customers, Monica, and her computer was just restarting. The first boot after repair takes an extra second to load and I could tell she was antsy. But it loaded and she browsed her internet, then turned to me and just said flatly, ‘Wow. Thank you.’