All reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
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1 ratings1 reviews
Rating of 1 out of 5 stars
3 days ago
Attempting to get my money back at this point. Bought services for my wife at Christmas and tried redeeming at the end of April, my wife talked to her, the lady said she was short-staffed and asked my wife to text her the dates that would be good to provide services. My wife did, twice, and received no response. We get on the Groupon site today to file a claim to get our money back, and see that the Groupon shows as "redeemed" in February, when we never contacted them until April to schedule services. So she marked our Groupon as REDEEMED without us ever contacting her to schedule services. If a company will do this, they are not someone I would want in my home around my personal belongings. SHADY and UNETHICAL business practices.
The cleaning was down very well and was very professional. Very happy with the results. The 5th star is missing because it was very difficult to reach the owner to schedule the appointment and just make it happen. But I used her twice so far. Excellent value!
This is absolutely frustrating!! I have left a previous comment that the merchant never fulfilled my service and the merchant apologized saying she was unable to fulfill the service. And .. seems like she redeemed my Groupon. Very unethical !! Now Groupon support folks say they cannot refund my money and gave me few bucks. Shame on Groupon trusting an unworthy merchant and losing customers!
Dont waste your time! very unreliable! I had the schedule set up after called multiple times but she always had excuses for not coming even with multiple reschedules. Tired to hear so many excuses so I had to cancel it!
Smell Home Sweet Home Cleaning did a phenomenal job. LaTonya is extremely professional and went above and beyond to schedule my appointment promptly. It was so nice and a huge stress relief to walk into my home completely cleaned before my in-laws came for the weekend! I highly recommend them. Thanks again!
Earned when a user has gotten 2 or more helpful votes
About This Deal
Service area: valid only within 20 miles of zip code 27603 - We will cover additional areas @ additional cost.
2 Man hour = 1 Hour, 4 Man Hour = 2 Hours, 6 Man Hour = 3 hours
Voucher "unless specified" can not be used for Move-out, Move-In, Deep Cleanings, Windows, Baseboards, Inside of Appliances, Those are additional Rates because it requires more time.
Gratuity is required.
Text or Call to schedule - 919-727-6001
Promotional value expires 180 days after purchase. Amount paid never expires.Valid only within 60 miles of zip code 27603. Appointment required, same day appointments accepted. Inside of the appliances are not included. Not valid for move in/move out cleanings. Limit 3 per person. Limit 1 per visit. Limit 3 per household. Valid only for option purchased. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.